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Improving Communications in your Office

In this day and age we have lots of methods to communicate /talk to people with.

We have machines like computers, mobile phones, and fax machines – in/out office trays and all these have the capability to send our messages direct without having to talk to a person face to face.

Interpersonal effects:

Now have you ever noticed when you have been watching a special segment on the TV or listening to something special on the radio or maybe you have got your attention on a book or article, someone says something to you or asks you a question and you ignore them? (not normally out of rudeness –it’s just your attention was not on the person) Look at just how they get a bit irate at you in no time at all.

You look at them with a look of confusion as if to say “what’s all the fuss about?”

This all happens because people don’t answer or acknowledge what a person has to say (it has nothing to do whether you agree with them or not really) they just don’t know if they have been heard.

The saving grace is, when you are in the same room you can pull that person’s attention to answer you or at least acknowledge you in some way with a nod, wave of the hand or just a grunt – at least you feel better with that person.

Try this:

Start talking to someone and you talk, they listen you stop and they talk and you listen, they stop – you say nothing? (In other words ignore them a little)

Get the idea – feel the frustration, if not, start talking to someone again and then ignore them and watch the reaction from them.

In the office:

NOTE: The point I’m trying to make is aligned with emails between people.

I’m not talking about sales letters or the like from people you don’t know.

How often do you send an email with a request or something and people don’t let you know they received the communication – you can be hung up for days wondering “did they receive it?” – That’s all, did they receive it?

If you would like to improve the lives of people around you, be they family, friends, workers or clients, please let them know you have received their communication with an “Ok” or a nod or “I got it”. Something that will let them know you got the message, strangely enough it will start happening to you too.

The same goes for the email or office memos – let people know it’s been received.

“You can’t read people’s minds” and they can’t read yours either.

Kevin Ginbey                                                                                                                 
 
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AWARD GOES TO TOP BUSINESS CONSULTANT

Kevin Ginbey, Principal Consultant with Effective Management Group is seen here being presented with the prestigious Leadership Award by the Commanding Officer of WISE™ International, Mr. Scott Waldroff.
 
Kevin received this recognition for his tireless work in introducing  the Hubbard Management Systems to business professionals in Australia, Taiwan, Philippines and key executives to the Maori nation over the past 23 years. 

There were a number of senior consultants from around the world who received similar awards at a presentation night aboard the Freewinds Motor Vessel in the Caribbean.

All of the recipients are members of WISE International, the organisation which promotes the delivery of the administration works of L Ron Hubbard to individuals and businesses worldwide.


 

Kevin gets an award

 

 
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Introducing the next generation of effective Staff Incentive Programs.

The Win-Win Staff Incentive Program is designed to help everyone WIN through improved productivity.

Most people are aware that a normal work-day is not 100% productive right? Maybe it's only 50% productive!

How do you increase this productivity, and push it beyond what's considered normal? The answer....make it "Win-Win"!

 

 

The Win-Win Staff Incentive Reports are the key to success:

The Win-Win Staff Reports are used as a means for an employee to communicate what he/she has achieved in the past week based on what the employer has requested.

Staff reports are issued to each staff member around the same time each week. In a small business or company this is performed by the owner or manager.  In a larger organisation it may be performed by a senior manager for the division or department;

Because it is a visual aid, both for the employee and employer, real communication takes place to work through the issues both are faced with on a weekly basis.

The key is employees must see their report each week, good or bad to get the greatest positive effect.

It is a well documented fact people are willing to do their jobs – if they know what is expected of them.

The productivity points which are reflected on the individual’s report are then tabulated each week to show on the company Leader Board (normally displayed on the employees notice board) This action brings about the friendly banter between staff and creates the game for the week.

A good coach will use this banter /challenges to the advantage of the group.

Leadership:

It is based almost solely on the ability to give and enforce orders.

An order or directive is necessary to bring about coordination of function and activity without which there could be disagreement and confusion.

When a system starts to fail:

It will be observed when a system or procedure starts to fail it is only because somebody has changed or stopped it without notice.

Keep your reports up to each employee each week and play the game and WIN

 

 

 



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